Comments on: Pre Problem With No Sound Coming From Headset http://www.preappsnmore.com/pre-problem-with-no-sound-coming-from-headset/2009/06/ Free Pre Apps, Pre Apps Reviews, and Other Stuff Tue, 16 Feb 2010 04:53:13 -0700 http://wordpress.org/?v=2.8.3 hourly 1 By: Scott http://www.preappsnmore.com/pre-problem-with-no-sound-coming-from-headset/2009/06/comment-page-1/#comment-99 Scott Sat, 08 Aug 2009 21:39:09 +0000 http://www.preappsnmore.com/?p=29#comment-99 I had the same issue today. 5 days after getting my phone when I unplugged the head phones, it never detected them being unplugged. Full resets didn't help. Took the phone back to the store and came out with a new one about 10 minutes later. I had the same issue today. 5 days after getting my phone when I unplugged the head phones, it never detected them being unplugged. Full resets didn’t help. Took the phone back to the store and came out with a new one about 10 minutes later.

]]> By: What Happens When You Recover Your Pre From Backup? | Palm Pre Apps & More http://www.preappsnmore.com/pre-problem-with-no-sound-coming-from-headset/2009/06/comment-page-1/#comment-9 What Happens When You Recover Your Pre From Backup? | Palm Pre Apps & More Sat, 13 Jun 2009 23:15:32 +0000 http://www.preappsnmore.com/?p=29#comment-9 [...] data from my Pre.  Last Friday, I had to go to get my Pre replaced because I wasn’t getting any sound from the headset.  At any rate, it was by far the coolest experience ever.  When the new Pre turned on, it asked [...] [...] data from my Pre.  Last Friday, I had to go to get my Pre replaced because I wasn’t getting any sound from the headset.  At any rate, it was by far the coolest experience ever.  When the new Pre turned on, it asked [...]

]]> By: pre-nerd http://www.preappsnmore.com/pre-problem-with-no-sound-coming-from-headset/2009/06/comment-page-1/#comment-7 pre-nerd Sat, 13 Jun 2009 11:24:08 +0000 http://www.preappsnmore.com/?p=29#comment-7 Thanks for sharing Grubish! Thanks for sharing Grubish!

]]> By: Grubish http://www.preappsnmore.com/pre-problem-with-no-sound-coming-from-headset/2009/06/comment-page-1/#comment-5 Grubish Sat, 13 Jun 2009 06:53:20 +0000 http://www.preappsnmore.com/?p=29#comment-5 I had the same issue. I went to the Sprint store on Monday and the Palm rep was still there. After running the self diagnostic and showing me the reset option (hold the power key, click the ringer mute back and forth three times) everything worked fine. I think this was before the update but he said he had not seen the problem before either. Any new device has issues. I am involved with Blackberry support with the Bold and they have significantly more issues with that device that I have heard of with the Pre. At least there was someone with Palm that I could talk to. As an enterprise, if we want to peek inside RIM's code or find out why a problem exists, we need an act of congress. I had the same issue. I went to the Sprint store on Monday and the Palm rep was still there. After running the self diagnostic and showing me the reset option (hold the power key, click the ringer mute back and forth three times) everything worked fine. I think this was before the update but he said he had not seen the problem before either.

Any new device has issues. I am involved with Blackberry support with the Bold and they have significantly more issues with that device that I have heard of with the Pre. At least there was someone with Palm that I could talk to. As an enterprise, if we want to peek inside RIM’s code or find out why a problem exists, we need an act of congress.

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